Janet R. Nelson, MA, MBA

Janet Nelson is a forward-thinking consultant and executive coach with an appreciative approach to adaptive leadership and management. She is experienced in coaching and facilitation to create alignment, drive operations, improve customer service, increase financial performance, develop teams, and support change leadership and cultural integration in healthcare, retail, and corporate settings. She is a champion of top operational performance; accomplished in ensuring satisfaction, spearheading strategic planning, streamlining organizational support functions, and strengthening staff loyalty to deliver business-critical metrics and outcomes. She is a mentor and coach with demonstrated vision and ability in building and establishing collaborative and mutually beneficial relationships with internal and external constituents. She's a decisive strategist; adept in simplifying complex organizational changes, making on-target business decisions, and identifying areas for process improvements in order to achieve operational results.

She has:

• Anticipated, adapted, and facilitated large-scale change, while optimizing organizational performance through advocacy and implementation of strategic thinking and planning processes, innovative systems, and organizational restructuring.
  
• Maximized efficiencies, growth and profitability through design of on-target management, customer and patient service and clinical care delivery systems.
  
• Established and led an OD team to deliver continuous operational support to the organization undergoing mergers of 7 disparate supermarket chains into a single entity with centralized shared service.
  
• Facilitated cultural integration, leveraged resources and leadership team strengths to achieve results, effectively tapping into diverse skills sets, and directing collaborative efforts.

Her areas of expertise include:

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